AI will not save a company nobody wants to work for
Automation is removing the jobs that never needed a person. What's left is the work that does — and whether you can keep those people has quietly become the constraint on everything.
Operations
3 pieces on this.
I have been building businesses from the wrong end
Building something great and building something that makes you secure are two different skills. I spent twenty years mastering only the first.
I thought I was working with idiots
For two years I was the worst kind of boss, and I was certain the problem was everyone else. What changed when I finally asked the other question.